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Just getting started with MyEDiary? Great!

We've put together a list of the most useful knowledge base articles, manuals, FAQ's and contact information to ensure you get up and running with the minimum amount of fuss.

At a glance


1. eDiary Manual For Administrators
Information for eDiary administrators explaining how to import users, edit school content pages.

2. Preparation For Launch
This booklet guides you through how to launch your eDiary to staff, students & parents and contains links to training resources.

3. eDiary Manual For Teachers
Information to staff on how to activate their eDiary account and assign non-deletable homework to their classes.

4. eDiary Manual For Students
Information for students on how to activate their eDiary account, view school information & assigned homework.

5. eDiary Manual For Parents
Information for parents on how to activate their eDiary account, view their child’s homework and manage their report preferences.

6. Video Tutorials
A direct link to our wide range of tutorial videos and articles.

7. Integration Overview
An introduction to our integration services to sync your data with one of our integration partners.

Self-serve Knowledge Base

This Knowledge Base contains a wealth of information in the form of tutorials, articles and FAQs. The easiest way to find what you're looking for is by doing a  keyword search on this page.

Customer Help Desk

We're always available to assist you. You can contact us the following ways:

1. Submit a ticket to our Customer Success Team by emailing at any time.

2. Click the 'Contact' link in the top right of any page within this Knowledge Base.

3. Call (07) 5444 8790.

Live Webinar Tutorials / Q & A Sessions

As part of our setup process, we invite the key administrators at your school to take advantage of our live tutorials. A live tutorial provides you and your colleagues with a guided walk-through of the product along with the opportunity to have answered any questions you might have about the product and its implementation within your school. 

If you have not yet had one of these tutorials, please contact to book yours at a time that suits your schedule.

If there's anything else we can help with or if you'd like to schedule a more in-depth demo, please Contact Us Contact Us