Preparation for Launch

As part of the implementation process of MyEDiary at your school you are automatically enrolled in our  S.M.★.R.T Care Program. By now we should have already taken you through the Discovery phase and should be well on the way to completing the Concierge phase (the customisation of your eDiary and importation of your data). Next comes the Engagement phase where we provide the tools and support necessary to ensure that teachers, students and parents learn to use MyEDiary effectively over the rollout period.

Tasks to complete before rollout

Before rolling out to your school you should consider how you will communicate your new eDiary to teachers, students and parents.

1.  Advertise MyEDiary at your school

The teachers, students, and parents at your school may not be aware that you are launching MyEDiary. We would recommend advertising MyEDiary at your school as much as possible before inviting new users. This could be on your school website, newsletters, at P&C meetings, or direct emails.

An excellent resource is our  Introduction to MyEDiary video - this short video goes through the features and benefits MyEDiary offers to the school community.

We also have some pre-prepared slide decks that can be used to assist you when presenting MyEDiary to your school for the first time:

  • The Teacher Promotion Slides are designed to be used by the admin team at your school when introducing MyEDiary to the teaching staff.
  • The Parent Promotion Slides are designed to be used by the admin team at your school when introducing MyEDiary to parents at events such as information evenings or P&C meetings.
  • The Student Promotion Slides are designed to be used by the admin team or teachers when introducing MyEDiary to students on assemblies, form class meetings etc.

If you have ordered a printed diary through our sister company MyDiary (also known as Get Positive Productions) you should also advertise your new eDiary there. Please make your request to our friendly staff via email:

2. Ensure that users are aware of the invitation and sign in process

There is an account activation process for anyone accessing their eDiary for the first time. Making your users aware of this process before they receive an invitation email ensures a smooth activation process. This process is as follows:

  1. An administrator will send invitation emails from within MyEDiary.
  2. Users will then receive an email that looks something like this:

  3. Click the "Activate Your Account" button within the email. You will then be taken to a page to confirm your relationship with the school - click the green button:

  4. Fill in the required details on the next page. The new MyEDiary account has now been activated!

3. Provide links to access your school eDiary

Once your users have signed in they will need an easy way of getting back to their eDiary. We would therefore recommend publishing the permalink for your school eDiary in one or more of the following places:

  • Your school website, intranet, or portal
  • The links page in your Learning Management System
  • Your School Administration Software

Begin the rollout

We generally recommend staggering the rollout of MyEDiary to your staff, students and parents the following way:

1. Invite staff

An eDiary administrator sends staff invitations. These may be sent to all staff or just those from selected classes or year levels. Allow at least a week for your staff to sign in for the first time, to access the training resources and to become familiar with the functionality they have available to them. It is also a good idea for the Key Implementation Team to run a Professional Development session for any staff that are still unsure of how they can use the eDiary.

2. Invite students

Once staff are confident in using MyEDiary, an eDiary administrator will send student invitations. Similar to the staff invitations, this may be all students or just students from selected classes or year levels. It is recommended that home room / form class teachers would allow time for students to activate their accounts for the first time and answer any questions they may have. The form class teachers can use the student training resources to assist with this process.

3. Invite parents/guardians

Once both staff and students are confident in using MyEDiary and homework is being assigned through to the student eDiary, parent invitations can be sent. Also advise parents of the resources available to them to learn how to use their eDiary view.

Resources for new users

We want MyEDiary to be a success at your school so we happily provide you with the following resources to ensure your implementation gets off to a flying start!

Quick Start Guides

Single page guides containing handy information for new MyEDiary users. Printed copies of these are included in your Welcome Pack.

Induction Courses

Self-paced online induction courses to help you get your new users up and running.

Knowledge Base

The MyEDiary online Knowledge Base is stocked full of informative video tutorials and articles for users to get the most out of their new eDiary. This can be accessed from the Help menu of MyEDiary or by simply navigating to The best way to find the answers you are looking for is to do a search at the top of the screen.

Customer Success Team

If you're stuck with something or want to give us some feedback / suggestions, the MyEDiary Customer Success Team would love to hear from you. Get in touch by using the 'Contact' link at the top right of the Knowledge Base or send an email to

If there's anything else we can help with or if you'd like to schedule a more in-depth demo, please Contact Us Contact Us